Messaging Terms & Conditions
Last updated: July 2026
These terms cover text (SMS/MMS) messages between you and AUNUSA (Agents United Network of America), a brand of RSS Star Enterprise Inc.
Your consent
When you give us your mobile number — by requesting a quote, replying to us, opting in on a form, or texting us first — you agree that we may send you text messages about your quote, policy, and account. Consent to receive marketing texts is not a condition of buying insurance from us. Message frequency varies based on your activity with us.
What we send
- One-time login and verification codes
- Quote follow-ups and replies from your agent
- Policy, renewal, billing, and service updates
- Documents you request (e.g. an ID card or declarations link)
Opting out and getting help
You can stop texts at any time by replying STOP to any message from us. We’ll send one confirmation and won’t text you again unless you opt back in by replying START. For help, reply HELP or call (469) 722-1737.
Costs
Message and data rates may apply. We don’t charge for our texts, but your mobile carrier may, depending on your plan. Delivery is subject to your carrier and isn’t guaranteed.
Your information
We use your number only to communicate with you about your insurance and account. We do not sell your information, and we do not share mobile opt-in data or consent with third parties for their marketing. See our Privacy & Security page for details.
Keeping your number current
Tell us if your mobile number changes so messages reach you and don’t go to someone who now has your old number. You agree to notify us before giving up a number you’ve shared with us.
By continuing to text with us, you agree to these Messaging Terms and to our Terms of Use. This page is general information, not legal advice.