Technical Help

Supported browsers

This site works in the current and previous major versions of Chrome, Safari, Edge, and Firefox, on desktop and mobile. If your browser is more than a couple of years old, updating it is the fastest fix for most problems.

Your quote saves automatically

As you answer questions, your progress is saved in your browser. Close the tab, come back later, and you'll pick up where you left off — as long as you're on the same device and browser.

• Different device? Your progress won't follow you. Finish on the device you started on, or call us and we'll take it from the top by phone.
• Private/incognito mode? Progress is erased when the window closes.

Want to start over?

On the confirmation screen, choose Start a new quote. To wipe everything early, clear this site's data in your browser settings (usually under Privacy → Clear browsing data → Cookies and site data).

Common fixes

• Page looks broken or won't load: refresh with a hard reload (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac).
• Buttons don't respond: check that JavaScript is enabled — this site requires it.
• Form won't continue: look for fields highlighted in red; required answers are marked with a red asterisk (*).
• Still stuck? Take a screenshot of what you see and email it to info@aunusa.com — it helps us fix it fast.

Rather not fight the computer?

Skip it entirely. Call (469) 722-1737 and an agent will do the whole quote with you in about ten minutes.